Policies

CPASelfstudy.com’s Policies


Complaint Resolution Policy:

Our goal is to provide high quality self study programs and webinars at reasonable prices and to maintain a high level of customer service. If you do not think we have accomplished these goals we want to hear from you. Please contact Patricia McCarthy by telephone at 317-507-6834 or email her at patricia@cpaselfstudy.com.
Refund Policy
Self-Study Courses
CFO Resources offers a 100% money-back guarantee on its self study courses. If you are not completely satisfied with your order, contact us before completing the exam and we will refund you the cost of the course. Any materials to be returned must be in new salable condition. Downloaded files do not need to be returned.
Webinars/Seminars Refund
CFO Resources LLC /CPASelfstudy.com offers a 100% money-back guarantee as long as you cancel prior to the start of the webinar/seminar.
Contact us by emailing Customerservice@cpaselfstudy.com or call 1-317-507-6834.
Webinar/Seminar Cancellation: Registration fees will be refunded in full if you are not able to attend the webinar/seminar. NO REFUNDS will be issued after the seminar begins unless it is due to technology issues on the provider’s equipment that cannot be resolved in a timely manner.
Privacy Policy
CFO Resources Consumer Data Privacy Policy
We appreciate the trust that you place in us and are aware of our responsibility to protect your privacy. We are committed to protecting your privacy. Our data privacy policy is outlined below.
Information Collection and Use
Orders
Our enrollment form requires users to supply contact information (name, email and postal address), and financial information (credit card number) when purchasing a course. This information is used solely to:
Process, ship and track your order
Enroll you in a course
Contact you regarding your order
Notify you when courses you have purchased have been updated
Prepare and distribute your grade information and your certificate
Update you as to new courses and specials that we offer periodically
Communication
We do send periodic mailing concerning our products however you always have the option to unsubscribe at any time. The opt-out directions on newsletters are located at the bottom of message. You can also contact customerservice@cpaselfstudy.com or contact us at 1-317-507-6834 at any time to opt-out or unsubscribe.
Information We Share
We contract with other companies to provide certain services, including exam grading, credit card processing, shipping and mail distribution. We provide these companies only with the minimum information needed to carry out their services. We work closely with them to ensure your privacy is protected. These companies are prohibited from using or sharing this information with anyone other than CFO Resources LLC dba CPASelfstudy.com. We do not share, give, lease, rent or sell contact information to any other parties than specified above.
Cookies
A cookie is a small test file that is stored on a user’s computer or record-keeping purposes. Cookies may be used to deliver exam content to enrolled students.
Surveys/Contests
Occasionally, we may provide you the opportunity to participate in contests or surveys. If you participate, we may request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes email and demographic information (such as zip code or state). We use this information to notify contest winners and award prizes as well as to analyze site traffic and user interest in our products. We may also use it to send participants a newsletter or a follow-up email. If we use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users’ personally identifiable information for any other purpose. CFO Resources LLC will not share the individual survey information or results with any other parties.
Links to Other Sites
This Web site does contain links to other sites, that are not owned or controlled by CFO Resources LLC. Please be aware that we, CFO Resources LLC, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
Changes in this Data Privacy Policy
We will post any changes to our data privacy policy on our website. We reserve the right to modify this data privacy policy at any time. If we make material changes to this policy, we will post any changes on our website and notify you by email.
If you have any questions regarding this data privacy statement, the practices of this site or your dealings with the website please contact customerservice@cpaselfstudy.com. This privacy statement applies only to information collected by this Web site.   You can also access the ContactUS page for other contact information.

  • “always love your site and prompt customer service !! ”  Dec. 2017

    - Thank you :)

  • Your ethics course was the most interesting and clear course I have taken. I usually dread the years it is required but this year was a pleasant surprise.

    - Terry

  • “..may I say it is rarer that I ever have gotten a personal reply from a CPE Site! Glad I have found your site.”

    - Tom