Table of Contents
Chapter
1 The Supervisor’s Role and Making Decisions
Chapter
2 Objectives, Supervisory Planning and Control
Management
by objectives (MBO)
Chapter
3 Organizing, Delegating, and Communicating
Communication
and Understanding
Chapter
4 Motivation and Employee Development
The
Supervisor and Employee Development
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Chapter
5 Building Team Effort, Counseling and Appraising
The
Influence of the Work Group
Chapter
6 Handling Absenteeism, Tardiness and Conflict
Chapter
7 Discrimination and Supervising Problem Employees
Working
with a Problem Employee
Chapter
8 Labor Contracts and Discipline Issues
A
Positive Approach to Discipline.
Chapter
9 Reducing Costs and Supervising Safety
Chapter
10 Ethics and Organizational Politics
Chapter
11 Managing Supervisory Time and Self-Development Programs
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