Table of Contents
Chapter
1 - Introduction to Human Resources
Human Resources Job Description
The Human Capital Reallocation Role
The External Role of Human Resources
Human Resources Organizational
Positioning
Human Resources Shared Services
Chapter 2 - Human Resources Strategy
Incentives Linkage to Strategy
Hierarchical Organizational
Structure
Decentralized Organizational
Structure
Divisional Organizational Structure
The Employer-Employee Alliance
Chapter 4 - Workforce Planning
Overview of Workforce Planning
Projects versus Full-Time Employment
Workforce Planning Effectiveness
Refining the Broadcasting Concept
Communications with Applicants
Chapter 6 - Applicant Evaluation and
Selection
Chapter 7 - Employee Assimilation
Departmental Employee Orientation
Chapter 8 - The Work Environment
Alternative Location Arrangements
Chapter 9 - Career Development
The Need for Career Development
Chapter 10 - Employee Training
Employee Turnover and the Training
Investment
Measuring the Results of Training
The Administrative Side of Training
Chapter 11 - Succession Planning
The Succession Planning Concept
Chapter 12 - Performance Evaluation
The Performance Evaluation Process
Improvement of the Annual Review
Separate the Compensation Discussion
Initial Focus on Positive Aspects
Adjust Feedback to the Situation
Use Separate Documentation of Poor
Performance
The Nature of Performance Criteria
Chapter 13 - Termination of
Employment
Chapter 14 - Employee Compensation
Compensation from the Human
Resources Perspective
The Difference between Salaries and
Wages
Individual Compensation
Considerations
The Outcome of Minimal Compensation
The Cash or Stock Option Alternative
Commissions Based on Cash Receipts
Salaries Paid for Partial Periods
Chapter 15 - Employee Benefits
Cell Phones Provided by Employer
Earned Vacation Time Reporting
Workers Compensation Insurance
Communication of the Benefits Plan
Chapter 16 - Cost Reduction Concepts
Other Cost Management Concepts
Timing of Compensation and Benefit
Changes
Chapter 17 - Human Resources
Budgeting
The Treatment of Hourly Pay and
Overtime
The Link between Budgets and Bonus
Compensation
The Direct Labor Budget (Traditional
Method)
The Direct Labor Budget (Crewing
Method)
The Direct Labor Budget for
Manufacturing Cells
Anomalies in the Direct Labor Budget
Strategy and Tactics: Union
Perspective
Strategy and Tactics: Company
Perspective
Chapter 19 - Discrimination Issues
Categories of Employment Discrimination
Bona Fide Occupational
Qualifications
Equal Employment Opportunity
Commission
The Employer Information Report
EEO-1
Expansion of the National Origin Protected
Class
The Flextime | Part Time Conundrum
Chapter 20 - Laws Impacting Human
Resources
Age Discrimination in Employment Act
(1967)
Americans with Disabilities Act
(1990)
Genetic Information
Nondiscrimination Act (2008)
Lilly Ledbetter Fair Pay Act (2009)
Older Workers Benefit Protection Act
(1990)
Pregnancy Discrimination Act (1978)
Uniformed Services Employment &
Reemployment Rights Act (1994)
Consolidated Omnibus Budget
Reconciliation Act (1986)
Employee Retirement Income Security
Act (1974)
Fair Labor Standards Act (1938)
Family and Medical Leave Act (1993)
Federal Unemployment Tax Act (1939)
Immigration Reform and Control Act
(1986)
Worker Adjustment and Retraining
Notification Act (1988)
Chapter 21 - Human Resources Metrics
Overview of Human Resources
Measurements
Absenteeism and Sick Leave Usage
Annualized Compensation per Employee
Net Benefits Cost per Employee
Outsourcing Cost Effectiveness
General Management Measurements
Chapter 22 - Records Management
Records for Contingent Workers
Final Examination ..................................................................................................................................330