Exam & Course FAQ

CPE Exams designed to meet your needs.

Flexible Exams
Our exams are designed to be flexible. Exams can be taken on-line which is the fastest and easiest way or you can also take it on paper if you prefer and then either mail/email or fax it to us.
 

 For New Students

• Click the Buy Now button when you find a course you want to purchase.
• Click Add to Cart to purchase and enroll in the course.
• Click Checkout
• You will see a login screen- above the login screen, click "I do not have an account with CPASelfstudy".
• You will be presented with a screen asking for information such as your name and email and a user id and password. The userid and password can be anything of your choosing. The userid and password allow you to login at a later point in time to access your course materials or take the exam.
• Click Submit
• Enter your credit card information
• The system will take you to a listing of the courses you are registered in.  You will also receive an email with a link to the course(s).
  
  The user id and password you create will allow you to access your courses when you return at a later date.
  If you need help, call 317-507-6834.
  to get back to your course go to click the Student Login button, located at the top of this page. The Student Login button is located at the top of every page in cpaselfstudy.com

• To purchase a new course, simply click on the Buy Now button and then click Add to Cart. A new screen will appear and at the top of the  Login Screen, Please Login section section , enter your student id and password (you created this the first time you purchased a course). The system will populate needed data with information you previously gave it such as address
• The sytem will then have you enter your credit card information.
• Once purchase is complete, you will be automatically taken to your course. If you run into a problem just click the Student Login button found at the top of this page to get back there.
  

• To return to a course already purchased  just enter your student id and password into the Please Login section and it will display all the courses you have purchased and you can select the course you want.
  
• If you can't remember your password, click on the Student Login icon above and then you you can recover your password by typing in your email address at the bottom of the dialog box.


 Other General FAQs

• You have one entire year from the date of course purchase to complete your exam.
• A passing grade is 70% (California ethics passing grade is 90%).
• On-line exams are automatically graded and the participants's name, grade and date of the exam recorded.
• For paper exams received in the mail, our certificates use the postmark as the exam date.  Any exam that you paid for can be retaken.
• Once a passing grade has been achieved a certificate is sent to the participant.
  • Exams taken on-line will have a certificate generated if a grade of 70% or higher is earned. You will be immediately notified if you have passed the exam and a certificate will be emailed to you. On-line certificates are emailed immediately after the exam is passed.
  • If you opted to take the exam on paper then a certificate will either be emailed/faxed or mailed depending upon your stated preference. Turnaround on paper exams is 7 days or less. If you're in a big hurry - let us know and we'll do our best to get it to you on your timetable
•  Certificates are automatically generated however they sometimes end up in spam folders. You can reprint your certificate at anytime.  Go to (My Courses) and click on the minus sign to the left of the course and you will see the certificates that you have earned in that course. You can then click on the "View" link to open the PDF on your computer and then print it.

It is important that your email be typed in correctly.
It is also important that if you have a spam guard on your email, you unblock the domain cpaselfstudy.com. 

 Exam Format
The exams are generally multiple choice. Courses are considered interactive as they offer Review questions with feedback. 
Any non-interactive courses are noted. Some states define interactive differently so please review your state's guidelines. We suggest that you print out the exam and have it handy as you go through the on-line study guide. It can be a helpful reference. The on-line exam and the paper exam that you can find at the back of every EBook are the same.
In addition, our computer courses offer practice exercises to help reinforce concepts taught. We also offer help desk support via email.

FAQ

I already bought the course so what do I do?
If you have already purchased the course and created a login then all you need to do is click on the Student Login button and login. You will automatically be taken taken to a page showing all the classes the you are enrolled in so that you can select the exam you wish to take. 

What if I didn't get my certificate?
With our new system, you can reprint a certifcate at any time by going into your profile.  Go to (My Courses) and click on the minus sign to the left of the course and you will see the certificate that you have earned in that course. You can then click on the "View" link to open the PDF on your computer and then print it.

If you still have trouble, simply email us at service@cpaselfstudy.com and we will email you a new one. Be sure to include your full name and address as well as the course name and this is important -Make sure that you have added cpaselfstudy.com as a domain that you will accept email from. Sometimes our mail ends up in your spam folder.

Confused?
If you aren't sure then email us and we will walk you through it. Email  helpdesk@cpaselfstudy.com  or call 317-507-6834.